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Company

Improve Productivity with Automated Compliance and

CONTROL

Solution for the Insurance Industry

Customers in the insurance industry expect higher standards of service now more than ever; they want unprecedented level of choice, and immediate answers to questions. Therefore, the right communication system should be as dynamic, mobile and responsive as your insurance business and can help you develop deeper, more personal and longer-lasting relationships with customers.

Benefits

Better customer service

Allow your customers to reach you in any way they prefer, whether it’s phone, conference, chat, SMS, or fax with our Contact Center solution. The line hunting and push notification features will ensure no prospect or customer is left unanswered.

Unified mobile workforce and global offices

You will be able to maintain a smooth and free connection between each mobile staff and every international offices by a single integrated communication system. Best of all, monitoring telecom activities of the whole corporation is made simple with our user-friendly online account.

Increased agent effectiveness

Insurer performance and behavior are monitored and analyzed real-time by Wallboard app. Managers can direct manpower and resources to where they are most needed. And agents will be able to identify customers when they contact and be assisted with pop-up answer scripts.

More geographic reach

Our range of international mobile, landline, tollfree and golden DID in 100+ cities of 70+ countries will increase your geographic coverage to help you dictate requirements there.

Increased profits

You can call anywhere in the world at a fraction of the rates you would normally pay. Especially, you can make unlimited calls to your colleagues and to any users in our network for free. This will cut your communication expenses dramatically for more profits.

Why B3Networks for

Insurance

B3Networks will help improve communication and boost your work productivity by delivering more flexibility, convenience, and automation. Our cloud solutions will revolutionise the way you get things done and handle challenging situations. You can easily mix and match the various connected apps to form a unique solution for call, SMS, fax, call tracking, work scheduler and time tracking. This mobile-driven system will keep your on-the-road workers and office staff connected and informed of any situation, whether it is unscheduled package pick-ups, or real-time delivery tracking

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